What we do, in detail

Four services for independents, markets and events, all in accounts you own.

Program 01 · Shot at your business

Content planning & production

Stock imagery is why so many small business accounts look interchangeable. We come and shoot the actual place, the actual products and the actual people, because that is the only thing a competitor cannot copy and the thing local customers recognise.

  • Monthly
  • Independents
  • Monthly fee
  • Access to shoot

Start this program

Stage 1 · Plan

A month ahead, around what is happening.

Stage 2 · Shoot

On site, in one visit.

Stage 3 · Write

Captions in your voice, not ours.

Stage 4 · Approve

You see it before it goes out.

Stage 1 · Response window

Agreed, and actually kept.

Stage 2 · Answered

In your voice, from agreed facts.

Stage 3 · Escalated

Anything we cannot answer goes to you.

Stage 4 · Logged

Enquiries counted, not guessed at.

Program 02 · Messages actually answered

Posting & community replies

Most small business accounts lose sales in the inbox rather than the feed — a question left for four days is a customer who went elsewhere. We answer within an agreed window and pass anything we cannot answer straight to you rather than guessing.

  • Daily
  • Independents
  • Monthly fee
  • Answers from you

Start this program

Program 03 · Posted on the day

Market & event coverage

For a market trader the post that matters goes out while the stall is open, not three days later. We cover the day itself — what is on the table, what is selling, where to find you — because that is the only version that brings someone down to the stall.

  • Per event
  • Traders and stalls
  • Per day or in plan
  • Pitch details

Start this program

Stage 1 · Dates

Which markets and which pitch.

Stage 2 · Pre-post

Before the day, so people plan.

Stage 3 · Live

On the day, from the stall.

Stage 4 · Follow up

What sold out, what is next.

Stage 1 · What matters

Enquiries, bookings or footfall.

Stage 2 · Measured

Monthly, consistently.

Stage 3 · Bad months

Reported with the reason.

Stage 4 · Adjusted

Or stopped, if it is not working.

Program 04 · Enquiries, not followers

Reporting

Follower count is the easiest number to report and the least useful. We report enquiries, saves and shares, and we say when a month went backwards and why — including when the honest answer is that the algorithm changed and nobody can do much about it.

  • Monthly
  • Independents
  • Included
  • Honest conversation

Start this program

Posting and getting nowhere?

A free account review, including an honest answer about what to stop doing.

Get a free account review See what we do